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Find answers to your questions
- Can I exchange my item?
- Can I return sample sale items with my ASOS.com returns?
- How much does it cost to return an item?
- How do I print a returns label?
- Can I combine returns from different Sample Sale orders?
- How do I return items?
- What is your Returns Policy?
- Do you refund delivery charges if I return something?
- How long will it take to get my order?
- Can I change the address my order is being sent to?
- What do I do if I'm not going to be home when my order is being delivered?
- How can I change, amend or cancel my order?
- Why was my parcel returned to you?
- The tracking shows that the attempted delivery was unsuccessful, what do I do?
- Why was my order divided into two or more packages?
- Can I use a promo code on my ASOS Sample Sale order?
- I've found something I like. Can I reserve it while I keep shopping?
- How long will it take to get my order?
- Do you offer free shipping?
- Will you be getting more stock of sold out items?
- Do you have a size chart for womenswear?
- Do you have a size chart for menswear?
- Where can I find your care instructions?
- What do the sustainability symbols on my ASOS packaging mean?
- How can I find out about your Ethical sourcing policy?
- What payment methods can I use?
- Can I use ASOS Premier on Sample Sale orders?
- Can I use Student discount?
- Can I use ASOS Gift Cards or Vouchers on Sample Sale orders?
- Do you ship internationally?
- Can I have items sent to someone as a gift?
- Can I see my Sample Sale orders on my ASOS.com account?
- Can you give me more information about your products?
- Do you sell to commercial re-sellers or wholesalers?
Do you have a size chart for womenswear?
To help you find the perfect fit - the first time - we have size guides available. ASOS sizes are designed to fit the following body measurements:
HOW TO MEASURE
Clothing
To choose the correct size for you, measure your body as follows:
- Bust - Measure around the fullest part.
- Waist - Measure around natural waistline.
- Hips - Feet together, measure around the fullest part.
- Inside Leg - Measure from top of the inside leg at crotch to ankle bone.
Footwear
To measure your feet stand on a level floor with the back of your heels against a straight edge or wall.
- Measure your foot length by placing a ruler flat on the floor straight alongside the inside of your foot from your heel to your toes.
- Place an object with a flat edge straight across your toes with the edge touching the tip of your longest toe. Take the measurement (in millimeters) from the ruler where the flat edge crosses (see image above). This is your foot length measurement.
- You may find one foot is longer than the other, this is quite normal, please use the larger size when making your shoe size selection. If your foot measurement is halfway between sizes, select the larger size.
Updated on 07 Oct 2024
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